Boomf is on a mission to help you send messages with greater aplomb.

You probably see thousands of messages every day. With Boomf, the important ones stand out. Boomf is all about the 'Happy Birthday', the 'Congratulations' and the 'I love you'. (We'll leave the 'Where are the keys?' and 'Get milk' to WhatsApp.)

Whether your loved ones are sitting across the room or across the planet, Boomf can help you congratulate, console, amuse or amaze. Whatever you want to say, say it with Boomf.

  1. How long will it take for my Boomf to be delivered?

      Orders placed by 3pm GMT are dispatched same day (excluding weekends and bank holidays).
    • UK - 1 to 3 days. Orders are sent Royal Mail first class. 90% arrive next day.
    • Europe - up to 7 working days.
    • US & Rest of world - up to 15 working days.
  2. Where do you ship to?

    EVERYWHERE! And for freeeeee!

  3. How do I change my delivery details?

    Delivery addresses can be edited on your account page up until the moment that your order has been produced.

  4. Do Boomf need to be signed for when they're delivered?

    Nope. Boomf are designed to fit through your mailbox.

  5. How long do Boomf stay fresh for?

    They are good for 6 months in their packaging. 3-5 days once opened.

  6. Are Boomf suitable for vegetarians?

    They're not currently suitable for vegetarians, but we're working on getting mallows that vegetarians around the world will love!

  7. How much do Boomf cost?

    £15 / €20 / $25 for a box of nine.

  8. What size should my images be?

    The images you upload should be between 500-1000px and under 5MB.

  9. Can I change my images once I've placed my order?

    Unfortunately, we are unable to amend images once the order has been placed.

  10. How do I create a 'Jigsaw' set with one image across 9 mallows?

    • 1.Upload an image or select from your Instagram, Facebook account or from our 'messages' section.
    • 2.Open the white 'preview & edit your Boomf' section.
    • 3.Click your image and then click the blue 'jigsaw' button in the bottom left corner.
  11. Where can I upload photos from?

    From Instagram, Facebook and desktop / camera roll.

  12. What ingredients are in a Boomf?

    Glucose-fructose syrup, sugar, water, gelatine, dextrose, maize starch, acidulant: lactic acid, natural vanilla flavouring. colouring may contain all or some of the following: water, humectant E442, E102, E122, E133, acidifier E330, preservative E202.

    Boomf are gluten free. The gelatine is porcine, so they are not suitable for vegetarians. Each Boomf contains approx 24 kcal.

  13. What flavour is a Boomf marshmallow?

    We offer the choice of classic double vanilla or strawberry.

  14. I'm having technical issues. What do I do?

    • 1.Try placing your order on a desktop computer or laptop.
    • 2.Try logging out and logging in.
  15. I haven't received an email confirming my order. Will I get one?

    You should receive a confirmation email within 5 minutes of placing your order and a shipping confirmation once it's been dispatched. You may want to check your spam or junk inbox.

  16. I accidentally left the billing address the same as the delivery address. What now?

    Although required for payment processing, we don't store billing information so it can't be updated. However this won't affect the delivery of your Boomf.

  17. Will any information about the price of Boomf be sent with my order?

    With orders sent to the UK and EU, no receipt or information about the price of Boomf is included. International orders, however, do have the price printed on the delivery label which is mandatory as it has to pass through customs. If we could change that, we would but we can't :(

  18. I want to place a rather large order. Can you help?

    We love seeing Boomf used for special occasions: weddings, parties or company gifts. Check out the special orders page. Or email louise@boomf.com. We'd be delighted to help!

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