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Where's My Order? 

Order by 2pm GMT to catch today's post (Mon-Fri). Due to continued pressure with Royal Mail, orders may take longer to be delivered.

 

1. Check the shipped date and shipping method on your order confirmation email or Shipping confirmation email.

2. Reference the delivery windows below to see when your order is due to arrive. 

3. If you order has not arrived in the below timeframes
please call or email our customer service team.

 

Due to the gifting nature of our business all items are sent out individually, even if they are placed in one order.

 

To see the status of your order, visit the account page.

 

 

Where are you delivering to?

UK|

USA |

EUROPE |

REST OF WORLD

 


UK Delivery

 

*Due to continued pressure with Royal Mail, orders may take slightly longer to be delivered.*

 

Cards

 

Royal Mail First Class Post - £1.29 / €1.49 / $1.69

1-3 working days once shipped (Royal mail is currently experiencing delays)

**Untracked (Deliver Monday to Saturday)**

 

DHL Tracked Express Shipping - £6.99 / €8.25 / $9.25

Arrives next working day once shipped 

**Deliver Monday to Friday**

 

Marshmallows 

 

Royal Mail First Class Post - £1.99 / €2.29 / $2.49

1-3 working days once shipped (Royal mail is currently experiencing delays)

**Untracked (Deliver Monday to Saturday)**

 

DHL Tracked Express Shipping - £6.99 / €8.25 / $9.25

Arrives next working day once shipped

**Deliver Monday to Friday**

 

Gift Boxes - UK only

 

Royal Mail First Class Post - £4.29 / €4.79 / $5.39

1-3 working days once shipped (Royal mail is currently experiencing delays)

**Untracked (Deliver Monday to Saturday)**

 

Royal Mail Tracked - £4.49 / €4.99 / $5.59

1-3 working days once shipped

**Deliver Monday to Saturday**

 

Add on Gifts

 

Royal Mail First Class Post - £4.29 / €4.79 / $5.39

1-3 working days once shipped (Royal mail is currently experiencing delays)

**Untracked (Deliver Monday to Saturday)**

 

Chocolate

 

Royal Mail First Class Post - £1.99 / €2.29 / $2.49

1-3 working days once shipped (Royal mail is currently experiencing delays)

**Untracked (Deliver Monday to Saturday)**

 

 


 

USA Delivery

 

****

 

Due to continued pressure with couriers, orders may take longer to be delivered in all cases other than those specified here:

- Orders to the US that are Boomf Bombs only

- Express shipping options 

 

These options are advised due to not being affected, but for all others please allow a further 7 days with the below guidence. 


****

 

Boomf Bombs

 

Standard Delivery - £1.19 / €1.29 / $1.75 (Please note we are experiencing delays with this delivery service)

6-11 working days once shipped

**Untracked - Deliver Monday to Friday**

 

USPS First Class Tracked - £2.29 / €2.59 / $2.99  

3-5 working days once shipped

**Deliver Monday to Friday**

 

USPS Priority Mail Expedited & Tracked - £6.15 / €6.89 / $7.99

1-4 working days once shipped

**Deliver Monday to Friday**

 

All other Cards

 

Standard Untracked - £1.39 / €1.49 / $1.75

6-11 working days once shipped

**Untracked - Deliver Monday to Friday**

 

USA Direct Tracked - £4.70 / €5.32 / $5.99

6-11 working days once shipped

**Deliver Monday to Friday**

 

DHL Express Shipping - £17.99 / €20.99 / $24

2-5 working days once shipped

**Deliver Monday to Friday**

 

 

Marshmallows

 

Standard Untracked - £1.99 / €2.25 / $3.99

6-11 working days once shipped

**Untracked - Deliver Monday to Friday**

 

Tracked - £5.99 / €6.69 / $7.79

6-11 working days once shipped.

**Deliver Monday to Friday**

 

Add on Gifts

 

Standard Untracked - £7.49 / €7.99 / $8.99

6-11 working days once shipped

**Untracked - Deliver Monday to Friday**

 

Standard Tracked - £7.99 / €8.89 / $9.99

6-11 working days once shipped

**Deliver Monday to Friday**

 

Chocolate

 

Standard Untracked - £2.99 / €3.50 / $3.99

6-11 working days once shipped

**Untracked - Deliver Monday to Friday**

 

Tracked - £5.99 / €6.69 / $7.79

6-11 working days once shipped.

**Deliver Monday to Friday**

 

 


 

Europe Delivery

 

****

 

Due to continued pressure with couriers, orders may take longer to be delivered in all cases other than Express shipping.

 

Express shipping is advised due to not being affected, but otherwise please allow a further 7 days with the below guidence. 


****

 

Cards

 

Standard Untracked - £1.50 / €1.99 / $1.99

5-7 working days once shipped 

**Deliver Monday to Friday**

 

Tracked - £4.99 / €5.99 / $6.60

5-7 working days once shipped 

**Deliver Monday to Friday**

 

DHL Express Shipping - £17.99 / €20.99 / $24

1-2 working days once shipped

**Deliver Monday to Friday**

 

Marshmallows 

 

Standard Untracked - £2.50 / €2.99 / $3.50

5-7 working days once shipped

**Deliver Monday to Friday**

 

Tracked - £5.99 / €6.99 / $7.99

5-7 working days once shipped

**Deliver Monday to Friday**

 

Gift Boxes

 

Standard Untracked - £5.69 / €6.29 / $7.39

5-7 working days once shipped

**Deliver Monday to Friday**

 

Tracked - £8.09 / €8.29 / $10.49

5-7 working days once shipped

**Deliver Monday to Friday**

 

Add on Gifts

 

Standard Untracked - £3.99 / €4.49 / $4.99

5-7 working days once shipped

**Untracked - Deliver Monday to Friday**

 

Standard Tracked - £5.29 / €5.99 / $6.99

5-7 working days once shipped

**Deliver Monday to Friday**

 

Chocolate

 

Standard Untracked - £2.99 / €3.50 / $3.99

5-7 working days once shipped 

**Untracked - Deliver Monday to Friday**

 

 


 

Rest of World Delivery

 

****

 

Due to continued pressure with couriers, orders may take longer to be delivered in all cases other than Express shipping.

 

Express shipping is advised due to not being affected, but otherwise please allow a further 7 days with the below guidence. 


****

 

Cards

 

Standard Untracked - £1.39 / €1.49 / $1.49

8-12 working days once shipped 

**Deliver Monday to Friday**

 

Tracked - £3.99 / €4.99 / $5.25

8-12 working days once shipped 

**Deliver Monday to Friday**

 

DHL Express Shipping - £17.99 / €20.99 / $24

2-4 working days once shipped

**Deliver Monday to Friday**

 

Marshmallows 

 

Standard Untracked - £1.99 / €2.25 / $3.99

8-12 working days once shipped 

**Deliver Monday to Friday**

 

Tracked - £5.99 / €6.69 / $7.79

8-12 working days once shipped

**Deliver Monday to Friday**

 

Add on Gifts

 

Standard Untracked - £7.49 / €7.99 / $8.99

8-12 working days once shipped

**Untracked - Deliver Monday to Friday**

 

Standard Tracked - £8.69 / €9.69 / $12.29

8-12 working days once shipped

**Deliver Monday to Friday**

 

Chocolate

 

Standard Untracked - £2.99 / €3.50 / $3.99

8-12 working days once shipped 

**Untracked - Deliver Monday to Friday**

 

Tracked - £5.99 / €6.69 / $7.79

8-12 working days once shipped

**Deliver Monday to Friday**

 

 

*Due to Covid-19 the following countries are not accepting DHL or Royal Mail deliveries: 

Haiti
Liberia
New Caledonia
Nicaragua
Turkmenistan
Venezuela

 

Any orders shipped to UAE require a PO BOX delivery address.

 

Tracked and DHL Express Delivery is currently not available with add-on gifts. It will be sent via our standard mailing services. We're working on having this upgraded soon and apologise for any inconvenience caused. 

 

Refunds cannot be given if the fault is a result of your own actions such as personalisation mis-spellings, incorrect or incomplete address details provided or incorrect recipient contact number provided.

 

Any times or dates stated for delivery are estimates only. We will make reasonable efforts to deliver Boomf Products within the time specified, but we do not accept liability for any failure to deliver within that time.