All returns must be postmarked within
twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
place the item securely in its original packaging please email customer service at email@example.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, , and mail your return to the following address:
After receiving your return and inspecting the condition of your item, we will process your
. Please allow at least return thirty (30) days from the receipt of your item to process your . return We will notify you by email when your return has been processed.
The following items cannot be
Any personalised cards or gifts
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Due to the nature of our products, we are unfortunately unable to accept returns of any personalised cards or gifts unless faulty. We will accept returns of any items or gifts which have not been made to order in the event these have been unopened and are still intact.
If you have any questions concerning our return policy, please contact us at: