Return Policy

Last updated May 12, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Boomf Gifts Ltd
Attn: Returns
Unit 1 Meadow Rd
Reading, RG1 8LB
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
The following items cannot be returned:
     ●     Any personalised cards or gifts
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
     ●     Due to the nature of our products, we are unfortunately unable to accept returns of any personalised cards or gifts unless faulty. We will accept returns of any items or gifts which have not been made to order in the event these have been unopened and are still intact.
If you have any questions concerning our return policy, please contact us at:
+44 (0)1183 218 921